Alert fails to notify Operator (SQL Server 2005)

I am trying to set up a new alert which will notify me when a particular
error is raised. I have configured the SQL Server Agent Alert System to use
Database Mail, and confirmed that this works with Job notifications (I have
successfully notified myself by email on completion of a job).
I have added a new user-defined error with sp_addmessage and have created an
alert to notify me when this error is raised. I have then generated the erro
r
with the raiserror statement. The error message is returned in the query
result window, but I do not get the email.Hi Jon
"Jon Ley" wrote:

> I am trying to set up a new alert which will notify me when a particular
> error is raised. I have configured the SQL Server Agent Alert System to us
e
> Database Mail, and confirmed that this works with Job notifications (I hav
e
> successfully notified myself by email on completion of a job).
> I have added a new user-defined error with sp_addmessage and have created
an
> alert to notify me when this error is raised. I have then generated the er
ror
> with the raiserror statement. The error message is returned in the query
> result window, but I do not get the email.
Is there anything in the SQL Server error log?
If you have email blocking as part of the antivirus suite you may have
exceptions logged there.
John|||How did you define the alert notification? By error number?
TheSQLGuru
President
Indicium Resources, Inc.
"Jon Ley" <JonLey@.discussions.microsoft.com> wrote in message
news:29B92338-9259-489C-BFBA-C3D75B72B901@.microsoft.com...
>I am trying to set up a new alert which will notify me when a particular
> error is raised. I have configured the SQL Server Agent Alert System to
> use
> Database Mail, and confirmed that this works with Job notifications (I
> have
> successfully notified myself by email on completion of a job).
> I have added a new user-defined error with sp_addmessage and have created
> an
> alert to notify me when this error is raised. I have then generated the
> error
> with the raiserror statement. The error message is returned in the query
> result window, but I do not get the email.|||On May 19, 1:18 pm, "TheSQLGuru" <kgbo...@.earthlink.net> wrote:
> How did you define the alert notification? By error number?
> --
> TheSQLGuru
> President
> Indicium Resources, Inc.
> "Jon Ley" <Jon...@.discussions.microsoft.com> wrote in message
> news:29B92338-9259-489C-BFBA-C3D75B72B901@.microsoft.com...
>
>
>
> - Show quoted text -
Are you on service pak 2? There are problems with database mail that
are corrected with service SP2.
Worth a shot anyway.
Kristina|||John,
Thanks for your response. There does not appear to be anything in the error
log.
Jon.
"John Bell" wrote:

> Hi Jon
> "Jon Ley" wrote:
>
> Is there anything in the SQL Server error log?
> If you have email blocking as part of the antivirus suite you may have
> exceptions logged there.
> John|||TheSQLGuru: Yes, I defined the alert notification by error number (50001)
Kristina: I have just applied sp2 and retried. Still not working.
Regards,
Jon.
"Kristina" wrote:

> On May 19, 1:18 pm, "TheSQLGuru" <kgbo...@.earthlink.net> wrote:
> Are you on service pak 2? There are problems with database mail that
> are corrected with service SP2.
> Worth a shot anyway.
> Kristina
>|||Hi Jon
"Jon Ley" wrote:

> John,
> Thanks for your response. There does not appear to be anything in the erro
r
> log.
> Jon.
>
Under the Alert Properties, there is a history dialog which should show you
if the alert has been triggered. If this is not updated when you cause the
error then you are not satisfying the criteria described in the remarks
section of http://msdn2.microsoft.com/en-us/library/ms189531.aspx. Check tha
t
the errors appears in the windows event log.
John|||Thanks, John, I have got it working now using the WITH LOG option on the
RAISERROR statement. This appears to be a change from SQL Server 2000 - I ha
d
exactly the same alert configured with a severity level of 10 and without it
being logged, and it would quite happily notify me by email when this error
was raised.
Regards,
Jon Ley.
"John Bell" wrote:

> Hi Jon
> "Jon Ley" wrote:
>
> Under the Alert Properties, there is a history dialog which should show yo
u
> if the alert has been triggered. If this is not updated when you cause the
> error then you are not satisfying the criteria described in the remarks
> section of http://msdn2.microsoft.com/en-us/library/ms189531.aspx. Check t
hat
> the errors appears in the windows event log.
> John|||Did you configure the alert to always log to windows eventlog? You can check
this in sys.messages.
Tibor Karaszi, SQL Server MVP
http://www.karaszi.com/sqlserver/default.asp
http://sqlblog.com/blogs/tibor_karaszi
"Jon Ley" <JonLey@.discussions.microsoft.com> wrote in message
news:54D9247D-1915-41DB-AA98-09D1E1E7B4DF@.microsoft.com...[vbcol=seagreen]
> Thanks, John, I have got it working now using the WITH LOG option on the
> RAISERROR statement. This appears to be a change from SQL Server 2000 - I
had
> exactly the same alert configured with a severity level of 10 and without
it
> being logged, and it would quite happily notify me by email when this erro
r
> was raised.
> Regards,
> Jon Ley.
> "John Bell" wrote:
>