AgentMail Problem (SQL2K)

Hi,
I use Microsoft outlook as MAPI client. On my own computer, when the outlook
is open, both SQL Mail and Agent Mail can use the file of mail profile to
send email. But on one of client's computer, when outlook is open, it locks
the file of profile and both SQL Mail and Agent Mail fail when try to
connect to profile. When I close outlook, they can access profile. This is
strange behavior that I had never seen elsewhere.
Any help would be greatly appreciated.
Leila
I believe this behavior can depend on your version of Outlook (I prefer Outlook 2000, I've seen the
strange behavior with later versions). It might also be related to whether all users use the same
Windows account.
Tibor Karaszi, SQL Server MVP
http://www.karaszi.com/sqlserver/default.asp
http://sqlblog.com/blogs/tibor_karaszi
"Leila" <Leilas@.hotpop.com> wrote in message news:uMzUEcNjHHA.4872@.TK2MSFTNGP03.phx.gbl...
> Hi,
> I use Microsoft outlook as MAPI client. On my own computer, when the outlook is open, both SQL
> Mail and Agent Mail can use the file of mail profile to send email. But on one of client's
> computer, when outlook is open, it locks the file of profile and both SQL Mail and Agent Mail fail
> when try to connect to profile. When I close outlook, they can access profile. This is strange
> behavior that I had never seen elsewhere.
> Any help would be greatly appreciated.
> Leila
>
|||> It might also be related to whether all users use the same Windows
> account.
If this is the case, then closing the outlook must not solve the problem I
think
"Tibor Karaszi" <tibor_please.no.email_karaszi@.hotmail.nomail.com> wrote in
message news:%234lZSjNjHHA.680@.TK2MSFTNGP06.phx.gbl...
>I believe this behavior can depend on your version of Outlook (I prefer
>Outlook 2000, I've seen the strange behavior with later versions). It might
>also be related to whether all users use the same Windows account.
> --
> Tibor Karaszi, SQL Server MVP
> http://www.karaszi.com/sqlserver/default.asp
> http://sqlblog.com/blogs/tibor_karaszi
>
> "Leila" <Leilas@.hotpop.com> wrote in message
> news:uMzUEcNjHHA.4872@.TK2MSFTNGP03.phx.gbl...
>
|||I think that some versions of MAPI (Outlook) doesn't like several Windows accounts using mail at the
same time. Say that Agent and SQL Server uses the same service account. They might not conflict, but
if you are logged in interactively using some other account, you might be in for some problems.
Anyhow, I recommend Outlook 2000. Or actually, I don't recommend SQL Mail at all
(http://www.karaszi.com/SQLServer/info_no_mapi.asp), since it causes so many of these problems...
Tibor Karaszi, SQL Server MVP
http://www.karaszi.com/sqlserver/default.asp
http://sqlblog.com/blogs/tibor_karaszi
"Leila" <Leilas@.hotpop.com> wrote in message news:OLQuVxOjHHA.2552@.TK2MSFTNGP06.phx.gbl...
> If this is the case, then closing the outlook must not solve the problem I think
>
> "Tibor Karaszi" <tibor_please.no.email_karaszi@.hotmail.nomail.com> wrote in message
> news:%234lZSjNjHHA.680@.TK2MSFTNGP06.phx.gbl...
>